Why are people the heart of your business?
People are the power that keeps a business running. But who are the people involved in your business, why are they so vitally important and how do they affect the productivity and reputation of your company?
Who are "the people"?
The people that keep your business ticking are your staff, contractors and even your customers and clients. This can include everyone from the higher echelons of management to the people who are in constant face-to-face contact with the public. In today's current climate, putting people at the front and centre of your business goals can make your company one that people trust and want to use.
Your business is powered by people
In the human body, the heart pumps the blood through veins and arteries and your business works on a similar principle. The daily workings of your business rely on your staff in order to flourish. Without your workers, your business would simply grind to a halt. Their productivity produces your profits.
People are an intrinsic part of a complex system
If people are the heart of your system, profits are the lifeblood and processes are the skeleton. The processes ensure that your business maintains a structure, while the profits are the essential flow that keeps the business surviving. However, it is the people that keep the body of your business constantly working.
Your employees represent your ethos, values and vision
Your staff are your company's representatives. Whatever the ethos of your business might be, your employees live and breathe the tenets of it and convey that ethos to your customers and clients. As your representatives, if you make sure that you nurture their well-being, this will come across to the public and demonstrate that you're a reputable business.
They can identify business needs
People are at ground level, allowing them to identify any needs that could help to improve your processes and boost your profits. People are bubbling with creative ideas that could improve several areas of your company. They are the ones that can drive the necessary change that will lead to success.
Clients become reliant on the people in your business
We often find that clients establish a rapport with the employees they deal with. Consequently, they learn to trust the staff in your business. Repeat business can be generated from this trust. What's more, it can build the reputation of your business as word of mouth is an extremely powerful marketing tool.
Person-centred working is successful
Putting people first generates increased levels of well-being, happier workers and more satisfied customers. This can provide a recipe for success for your business. Ultimately, when you nurture the people involved in your business and focus on ensuring that they are content, you are keeping the heart of your business healthy and ensuring that it will continue to thrive in the future.
How can accountancy inform what is needed regarding the people in your business?
Accountants have a unique 360 degree insight into your business needs, including the people that comprise its heart. They can identify any areas where your business may be struggling and advise you on how to use your employees to rectify the problem.
For example, if your accounts are failing to show a profit, an accountant can investigate the reasons behind this. They can explore whether or not you have sufficient employees or the right kinds of staff working for you. When you are not making a profit, this could be directly related to the problem that your staff may be unhappy in their jobs, which can negatively impact productivity. If your staff lack sufficient training, this may also be another reason why you're failing to turn a profit.
If you would like to learn more about the services we offer at Nurture Company Health and how we could work for you and your business, book a discovery call with us today, for a complimentary 60-minute meeting.